Tenants FAQ

We normally ask for a minimum of 6 months, which then rolls month by month after your initial fixed term. If you have a short contract term at work we can arrange for a shorter contract length to suit.

Once you are out of your initial 6 month contract all you need to do is give us 1 calendar months notice. We will advertise your room and give you a minimum of 24 hours notice that someone is coming to view your room.

All of our bedrooms have locks on. We know it can be daunting moving into a new household, and want to make the move as easy as possible for you.

Yes, the deposit is equal to 1 months rent. So it depends on the size of the room you take.

Yes, on application we will reference you with your employer and current/previous landlords/agencies. We will also credit check your affordability for the room. This costs £150 which is non returnable.

Yes, we bring in our design team and carry out a light refurbishment at our own cost. If there are larger maintenance works needed we can help you complete the works at a reduced cost.

Believe it or not we don’t take fees from Landlords! Not a single penny. Nor do we charge tenant finder fees or the usual sky high management fees – we do that for free too. We make our money from the difference between what the customer pays us and what we pay you – simple.

We will set up a monthly standing order direct to your bank account for the agreed rent. This will go each and every month for the duration of the contract, guaranteed to be on time each month.

We don’t pay a deposit to you, but each person who takes a room will pay an individual deposit to us that is equal to one month’s rent. We register their deposit with the Deposit Protection Service for the duration of their stay, to safeguard against damage to the property.

Not necessarily. We take on fully furnished, part furnished and completely unfurnished properties. If you have previously rented to students, the furniture may not be the type we normally use and would ask you to remove it. To give you an idea of the furniture we use, take a look at our photos. Our customers are professionals and expect a higher standard of living than most students. This would be reflected in the offer we make you.

Once we have visited you property, within 24 hours we will make you a fair offer based on market conditions in your area. The price we agree to that day will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant we could be signing contracts and paying the first month’s rent the next day.

All types – but normally houses or flats with a minimum of 3 bedrooms and 2 reception rooms. It can have parking or not, have a big garden or not, it doesn’t even have to be in good condition. If you’re unsure, why not contact us to find out if we can help.

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